Privacy Policy

1. Introduction

Estate49 ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website estate49.com and related services.

By using Estate49, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Full name, email address, mobile number, and password when you register.
• Listing Information: Property details, photos, address, pricing, and contact information submitted when listing a property.
• Payment Information: Transaction details processed via Razorpay. We do not store card or bank details on our servers.
• Usage Data: IP address, browser type, pages visited, time spent, and device information collected automatically.
• Communications: Messages sent through our platform between users, and support requests sent to us.
• Profile Data: Optional profile photo, bio, and preferences you choose to add.

3. How We Use Your Information

• To create and manage your account on Estate49
• To publish and manage property listings on your behalf
• To process payments for listing fees, subscriptions, lead packages, and advertisements
• To facilitate communication between property seekers and listers
• To send transactional emails (listing approval, payment receipts, account alerts)
• To improve our platform, features, and user experience
• To comply with legal obligations under Indian law (IT Act 2000, GST regulations)
• To prevent fraud, abuse, and unauthorised access

4. Sharing of Information

We do not sell your personal data. We share data only in these cases:

• Razorpay: Payment processing. Subject to Razorpay's Privacy Policy.
• Supabase: Database and file storage infrastructure.
• Public Listings: Property details and contact information you provide in a listing are visible to all users of Estate49.
• Legal Requirements: If required by law, court order, or government authority in India.

5. Data Storage & Security

Your data is stored securely on Supabase infrastructure. We implement industry-standard security measures including encrypted connections (HTTPS), authentication tokens, and access controls. However, no method of transmission over the internet is 100% secure.

Property photos are stored in Supabase Storage and are publicly accessible via their URLs once a listing is approved.

6. Cookies

Estate49 uses cookies and local storage for session management and user authentication. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at support@estate49.com.

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days, except where retention is required by law (e.g. GST transaction records, which are retained for 7 years as required by Indian tax law).

9. Children's Privacy

Estate49 is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users via email for significant changes. Continued use of Estate49 after changes constitutes your acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

13. Contact Us

For any privacy-related queries or requests:

• Email: support@estate49.com
• Phone: +91 94809 01941
• Address: Stenkepler Corporation, No.16/17/1, 72 G-006, Prabhavathi Divine, DR Rajkumar Road, Hulimavu, Bengaluru – 560076, Karnataka, India